Shipping Policy

Effective Date: June 22, 2025

At American First, we are committed to delivering your orders as quickly and securely as possible. Please review our Shipping Policy below for full details.

1️⃣ Processing Time

  • All orders are processed within 2-5 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.

2️⃣ Shipping Times

United States (Domestic):

  • Estimated Delivery: 3-7 business days after processing.

International Orders:

  • Estimated Delivery: 7-15 business days after processing.
  • Delivery times may vary depending on customs delays or the destination country.

3️⃣ Shipping Providers

We partner with reliable domestic and international shipping providers to ensure fast and secure delivery of your orders. Tracking information will be provided via email once your order has shipped.

4️⃣ Shipping Costs

  • Shipping fees are calculated at checkout based on your order total and destination.
  • From time to time, we may offer free shipping promotions for specific products or order amounts.

5️⃣ Customs, Duties & Taxes (International Orders)

  • International shipments may be subject to import duties, customs fees, and taxes upon arrival in your country.
  • These fees are the responsibility of the customer and are not included in the product or shipping cost.
  • We recommend checking with your local customs office for additional information.

6️⃣ Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with your tracking number.
  • You can track your order directly through our website or via the carrier’s website.

7️⃣ Lost or Delayed Shipments

  • While we work hard to ensure timely delivery, we are not responsible for shipping delays caused by carriers, weather, customs clearance, or other factors beyond our control.
  • If you believe your order is lost, please contact us at [email protected] and we will assist you immediately.

8️⃣ Incorrect Shipping Information

  • Please ensure your shipping address is complete and accurate before placing your order.
  • We are not responsible for packages that are lost or delayed due to incorrect shipping information provided at checkout.

9️⃣ Contact Information

For any questions or assistance related to your shipment, please contact our support team at:

📧 [email protected]